Download The Interpersonal Communication Playbook Pdf

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The Communication Playbook

The Communication Playbook Pdf/ePub eBook Author: Teri Kwal Gamble,Michael W. Gamble
Editor: SAGE Publications
ISBN: 1544319924
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The Communication Playbook by Teri Kwal Gamble,Michael W. Gamble Summary

Skills for becoming clear communicators, confident speakers, and sharp thinkers. Designed for today’s active learners, The Communication Playbook moves students beyond the classroom by helping them develop a strong communication skillset that will benefit them throughout their lives. With a focus on effective communication skills and career success, bestselling authors Teri Kwal Gamble and Michael K. Gamble give students clear explanations of core concepts followed by practical learning activities—encouraging students to think critically about why good communication is important and how the concepts can be applied to today’s classroom, workplace, and community. Perfect for the hybrid communication course with coverage of public speaking, this concise text has been strategically separated into tabbed chapters—making it easier for readers to navigate, digest, revisit, and review the content. As good communication is the foundation of everyday life, The Communication Playbook primes students for success in both their courses and their careers.

The Interpersonal Communication Book

The Interpersonal Communication Book Pdf/ePub eBook Author: Joseph A. DeVito
Editor: Pearson Higher Ed
ISBN: 0205921280
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The Interpersonal Communication Book by Joseph A. DeVito Summary

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Updated in its 13th edition, Joseph Devito's The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication. This thirteenth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides readers to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships.

Interpersonal Communication

Interpersonal Communication Pdf/ePub eBook Author: Richard West,Lynn H. Turner
Editor: SAGE Publications
ISBN: 1544336659
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Interpersonal Communication by Richard West,Lynn H. Turner Summary

Now published by SAGE! Interpersonal Communication, Fourth Edition empowers students to become more confident communicators by providing them with both the knowledge and the practical skills they need to make effective communication choices in today′s rapidly changing and technologically advanced society. Rather than "telling" students how to communicate, authors Richard L. West and Lynn H. Turner offer a toolbox of key skills so students can actively choose and experiment with strategies appropriate for a given situation. Filled with realistic examples and scenarios that reflect the diversity and interactions of today′s students, this practical text makes clear connections among theory, skills, and the life situations we all encounter on a daily basis. A Complete Teaching & Learning Package SAGE Premium Video Included in the interactive eBook! SAGE Premium Video tools and resources boost comprehension and bolster analysis. Interactive eBook Includes access to SAGE Premium Video, multimedia tools, and much more! Save when you bundle the interactive eBook with the new edition. Order using bundle ISBN: 9781544365657. Learn more. SAGE coursepacks FREE! Easily import our quality instructor and student resource content into your school’s learning management system (LMS) and save time. Learn more. SAGE edge FREE online resources for students that make learning easier. See how your students benefit. 9781544365657 9781544365657 9781544365657

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration Pdf/ePub eBook Author: Mary Scannell
Editor: McGraw Hill Professional
ISBN: 0071743669
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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Summary

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Interpersonal Communication

Interpersonal Communication Pdf/ePub eBook Author: Denise Solomon,Jennifer Theiss
Editor: Routledge
ISBN: 1136511644
FileSize: 1981kb
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Interpersonal Communication by Denise Solomon,Jennifer Theiss Summary

Some of us may believe that interpersonal communication is a matter of common sense or that skillful communication is an innate ability that you either have or you don’t. In this text, Denise Solomon and Jennifer Theiss demonstrate that interpersonal communication skills are not just common sense; nor are they mysterious qualities that defy learning. Interpersonal Communication: Putting Theory into Practice draws on theory and research in the interpersonal communication discipline to help you identify strategies to improve your communication skills. Denise and Jen introduce interpersonal communication as a subject of scientific research that has enormous relevance to your daily lives. You will learn to use what researchers have discovered about interpersonal communication to improve your own ability to communicate well. You will also read about contemporary research in interpersonal communication, a foundation for establishing skill-building tips. In making research accessible, Denise and Jen show that communication scholars tackle important questions that have real-life relevance, and they dispel myths about interpersonal communication. A touchstone throughout this book is a commitment to topics and applications that can help you in many different situations and throughout your life. The companion website provides self-assessment quizzes, video interviews with scholars, and more. When you have finished reading this text, you will be better prepared to communicate effectively in all areas of your world, with skills and understanding that you can use to improve your interactions with the people around you.

The Public Speaking Playbook

The Public Speaking Playbook Pdf/ePub eBook Author: Teri Kwal Gamble,Michael W. Gamble
Editor: SAGE Publications
ISBN: 1544332386
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The Public Speaking Playbook by Teri Kwal Gamble,Michael W. Gamble Summary

Learn to speak in public without breaking a sweat! The Public Speaking Playbook, Third Edition coaches students to prepare, practice, and present speeches at their highest level. With a focus on actively building skills, authors Teri Kwal Gamble and Michael W. Gamble guide students in the fundamentals of the public speaking process, and uses frequent interactive exercises that allow students to practice—and improve—their public speaking. Students want to put their skills into practice quickly, so the Playbook gives them the essentials in brief learning modules that focus on skill-building through independent and collaborative learning activities. As students master their skills, they are also encouraged to think critically about what it means to “play fair” in your public speaking—with a focus on diversity, ethics, and civic engagement.

Interpersonal Messages

Interpersonal Messages Pdf/ePub eBook Author: Joseph A. DeVito
Editor: Pearson Higher Ed
ISBN: 0205931898
FileSize: 1407kb
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Interpersonal Messages by Joseph A. DeVito Summary

Engages students with lively and accessible insights into interpersonal skill development Interpersonal Messages creates a foundation for students to understand the concepts of interpersonal communication and to develop the necessary skills to apply what they have learned through comprehensive coverage, exercises, and real life examples. With a focus on skill-building, this text helps today's students understand how to master interpersonal communication and relationship skills in every area of their personal, social, and professional lives. MyCommunicationLab is an integral part of the DeVito program. Key learning applications include MediaShare, assessment and sample speeches. A better teaching and learning experience This program will provide a better teaching and learning experience—for you and your students. Here’s how: Personalize Learning—MyCommunicationLab is online learning. MyCommunicationLab engages students through personalized learning and helps instructors from course preparation to delivery and assessment. Improve Critical Thinking—Learning objectives at the beginning of every chapter help students focus on what they need to learn. Engage Students—Discussions focus on real-life topics to keep students engaged in the material. Apply Ethics—Ethical issues in interpersonal communication are addressed. Support Instructors—A full set of supplements, including MyCommunicationLab, provides instructors with all the resources and support they need. 0205943608 / 9780205943609 Interpersonal Messages Plus MyCommunicationLab with eText -- Access Card Package Package consists of 0205890857 / 9780205890859 NEW MyCommunicationLab with Pearson eText -- Valuepack Access Card 0205931804 / 9780205931804 Interpersonal Messages

Blink

Blink Pdf/ePub eBook Author: Malcolm Gladwell
Editor: Back Bay Books
ISBN: 0316005045
FileSize: 1220kb
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Blink by Malcolm Gladwell Summary

The landmark book that has revolutionized the way we understand leadership and decision making -- from #1 bestselling author Malcolm Gladwell. In his breakthrough bestseller The Tipping Point, Malcolm Gladwell redefined how we understand the world around us. Now, in Blink, he revolutionizes the way we understand the world within. Blink is a book about how we think without thinking, about choices that seem to be made in an instant--in the blink of an eye--that actually aren't as simple as they seem. Why are some people brilliant decision makers, while others are consistently inept? Why do some people follow their instincts and win, while others end up stumbling into error? How do our brains really work--in the office, in the classroom, in the kitchen, and in the bedroom? And why are the best decisions often those that are impossible to explain to others? In Blink we meet the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Here, too, are great failures of "blink": the election of Warren Harding; "New Coke"; and the shooting of Amadou Diallo by police. Blink reveals that great decision makers aren't those who process the most information or spend the most time deliberating, but those who have perfected the art of "thin-slicing"--filtering the very few factors that matter from an overwhelming number of variables.

The Ethics of Interpersonal Relationships

The Ethics of Interpersonal Relationships Pdf/ePub eBook Author: Joyce Catlett
Editor: Routledge
ISBN: 0429920660
FileSize: 1141kb
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The Ethics of Interpersonal Relationships by Joyce Catlett Summary

Writing this book springs from a deep feeling for people and a grave concern that without a proper understanding of the reasons for their inhumanity in relation to one another and the development of a compassionate world view, it is likely that human beings may eventually destroy themselves and life on the planet. This work is an attempt to explain the source of destructive behaviour and how it manifests itself in personal relationships between men, women, couples, and families, and in the social arena. The author presents a position that offers a hope of altering the destiny of humankind's unethical behavior through better psychological understanding and education. Understanding the source of a person's aggressiveness in defending the fantasy bond and learning to cope with the voice process have strong implications for child-rearing and better mental health practices.

The SAGE Handbook of Interpersonal Communication

The SAGE Handbook of Interpersonal Communication Pdf/ePub eBook Author: Mark L. Knapp,John A. Daly
Editor: SAGE Publications
ISBN: 1506318959
FileSize: 1347kb
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The SAGE Handbook of Interpersonal Communication by Mark L. Knapp,John A. Daly Summary

The revised Fourth Edition of The SAGE Handbook of Interpersonal Communication delivers a clear, comprehensive, and exciting overview of the field of interpersonal communication. It offers graduate students and faculty an important, state-of-the-art reference work in which well-known experts summarize theory and current research. The editors also explore key issues in the field, including personal relationships, computer-mediated communication, language, personality, skills, nonverbal communication, and communication across a person's life span. This updated handbook covers a wide range of established and emerging topics, including: Biological and Physiological Processes Qualitative and Quantitative Methods for Studying Interpersonal Communication Interpersonal Communication in Work, Family, Intercultural, and Health Contexts Supportive and Divisive Transactions Social Networks Editors Mark L. Knapp and John A. Daly have significantly contributed to the field of interpersonal communication with this important reference work—a must-have for students and scholars.

Make Your Moment: The Savvy Woman’s Communication Playbook for Getting the Success You Want

Make Your Moment: The Savvy Woman’s Communication Playbook for Getting the Success You Want Pdf/ePub eBook Author: Dion Lim
Editor: McGraw Hill Professional
ISBN: 1260455475
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Make Your Moment: The Savvy Woman’s Communication Playbook for Getting the Success You Want by Dion Lim Summary

ABC News anchor Dion Lim’s empowering workplace communication strategies for women in any industry “As women, we’re constantly told to speak up, lean in, and be a badass . . . We absolutely should. We must! But we have to execute these things in the right way.” In a fast-paced world where opportunities appear- and shift- at a moment’s notice, how you communicate can, quite simply, make or break your career. Your work environment today includes a diverse array of people and personalities. The ability to interact with all of them, think on your feet, and grab a good opportunity when it’s facing you is the special sauce that will help you achieve your goals. Dion Lim has seen it all. As an Asian-American woman in the hyper-competitive, white- and male-dominated business of TV news, her career path required a powerful blend of street smarts, determination, and a willingness to learn from mistakes – all of which she learned on the job. Today, she’s an ABC anchor in one of the biggest cities in the country. In Make Your Moment, Dion guides you through what she has learned on the career battlefield and what it means for other working women today. She’ll take you through the treacherous--and often entertaining--landscape of the modern workplace, covering virtually every situation you’re likely to experience. From the art of thinking quickly on your feet to #MeToo moments, you’ll learn how to master office politics, make online/social media dynamics (good and bad) work for you, and thrive under pressure. Dion learned how to stay true to herself, so she could find her moment and make it, rising from a local reporter to the national stage. Now it’s your turn.

The Power of Body Language

The Power of Body Language Pdf/ePub eBook Author: Tonya Reiman
Editor: Simon and Schuster
ISBN: 1416571566
FileSize: 741kb
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The Power of Body Language by Tonya Reiman Summary

Nationally renowned body language expert Tonya Reiman illuminates what until now has been a gray area in interpersonal communication: harnessing the power of your nonverbal cues to get what you want out of every aspect of life, from professional encounters to personal relationships. Unlike other books on this fascinating topic, The Power of Body Language is your practical, personal playbook for getting what you desire from others -- and zoning in on what others are saying to you without words. Once you know the hidden meaning behind specific gestures, facial cues, stances, and body movements, you will possess a sixth sense that can be a life-changing, career-saving, trouble-shooting skill you will never leave home without! Learn how to: Take control of your own secret signals Gain trust -- and detect untrustworthiness Ace a job interview Shake hands (the right way) Make a dazzling first impression Exude confidence -- even when you're not feeling it Recognize if someone is lying Understand why men and women "speak" a different language Read a face to know a person's inner emotional state...and much more. In an insightful and engaging narrative, Tonya Reiman analyzes all of the components of body language -- the languages of the face, the body, space and touch, and sound. She shows you how to become a Master Communicator with The Reiman Rapport Method, a surefire system for building an instant connection with anyone, in any situation. And she shares the experiences of her clients, from executives to politicians to relationship seekers: Learn from Cindy, a confident and ambitious manager who turned her career around by altering the subconscious messages she was sending her male colleagues...and Peter, the wedding DJ whose client list blossomed as soon as he practiced the art of social smiling! Peppered with photos and fun facts, The Power of Body Language is as entertaining as it is instructive. Get the power to send and receive the messages you want -- and never be left in the dark again.

The Age of Surveillance Capitalism

The Age of Surveillance Capitalism Pdf/ePub eBook Author: Shoshana Zuboff
Editor: PublicAffairs
ISBN: 1610395700
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The Age of Surveillance Capitalism by Shoshana Zuboff Summary

The challenges to humanity posed by the digital future, the first detailed examination of the unprecedented form of power called "surveillance capitalism," and the quest by powerful corporations to predict and control our behavior. In this masterwork of original thinking and research, Shoshana Zuboff provides startling insights into the phenomenon that she has named surveillance capitalism. The stakes could not be higher: a global architecture of behavior modification threatens human nature in the twenty-first century just as industrial capitalism disfigured the natural world in the twentieth. Zuboff vividly brings to life the consequences as surveillance capitalism advances from Silicon Valley into every economic sector. Vast wealth and power are accumulated in ominous new "behavioral futures markets," where predictions about our behavior are bought and sold, and the production of goods and services is subordinated to a new "means of behavioral modification." The threat has shifted from a totalitarian Big Brother state to a ubiquitous digital architecture: a "Big Other" operating in the interests of surveillance capital. Here is the crucible of an unprecedented form of power marked by extreme concentrations of knowledge and free from democratic oversight. Zuboff's comprehensive and moving analysis lays bare the threats to twenty-first century society: a controlled "hive" of total connection that seduces with promises of total certainty for maximum profit--at the expense of democracy, freedom, and our human future. With little resistance from law or society, surveillance capitalism is on the verge of dominating the social order and shaping the digital future--if we let it.

Interview Intervention

Interview Intervention Pdf/ePub eBook Author: Andrew LaCivita
Editor: BalboaPress
ISBN: 9781452547039
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Interview Intervention by Andrew LaCivita Summary

If you are interviewing with a company, you are likely qualified for the job. Through the mere action of conducting the interview, the employer essentially implies this. So why is it difficult to secure the job you love? Because there are three reasons you actually get the job—none of which are your qualifications— and, unfortunately, you can only control one of them. iNTERVIEW INTERVENTION creates awareness of these undetected reasons that pose difficulty for the job-seeker and permeate to the interviewer, handicapping the employer’s ability to secure the best talent. It teaches interview participants to use effective interpersonal communication techniques aimed at overcoming these obstacles. It guides job-seekers through the entire interview process to ensure they get hired. It teaches interviewers to extract the most relevant information to make sound hiring decisions. iNTERVIEW INTERVENTION will become your indispensable guide to: ? Create self-awareness to ensure you understand the job you want before—not after—the fact. ? Conduct research to surface critical employer information. ? Share compelling stories that include the six key qualities that make them believable and memorable. ? Respond successfully to the fourteen most effective interview questions. ? Sell yourself and gather intelligence through effective question asking. ? Close the interview to ensure the interviewer wants to hire you.

Leading With Communication

Leading With Communication Pdf/ePub eBook Author: Teri Kwal Gamble,Michael W. Gamble
Editor: SAGE Publications
ISBN: 145228931X
FileSize: 1432kb
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Leading With Communication by Teri Kwal Gamble,Michael W. Gamble Summary

Leading with Communication, by bestselling authors Teri and Michael Gamble, prepares today's students to acquire skills, develop a global perspective, and master the technology they need to enhance their visibility and credibility as leaders. Addressing leadership from the students' perspective, the book facilitates in readers the ability to nurture their leadership and team-building talents. The book's emphasis on skills, including its focus on developing the global and technological competencies that support the performance of leadership, promotes in students the ability to think critically and imaginatively. With this text, students will learn to communicate effectively as they also learn how to inspire confidence, foster innovation, and build an effective team.

The State of Open Data

The State of Open Data Pdf/ePub eBook Author: Davies, Tim,Walker, Stephen B.,Rubinstein, Mor
Editor: African Minds
ISBN: 1928331955
FileSize: 1607kb
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The State of Open Data by Davies, Tim,Walker, Stephen B.,Rubinstein, Mor Summary

It’s been ten years since open data first broke onto the global stage. Over the past decade, thousands of programmes and projects around the world have worked to open data and use it to address a myriad of social and economic challenges. Meanwhile, issues related to data rights and privacy have moved to the centre of public and political discourse. As the open data movement enters a new phase in its evolution, shifting to target real-world problems and embed open data thinking into other existing or emerging communities of practice, big questions still remain. How will open data initiatives respond to new concerns about privacy, inclusion, and artificial intelligence? And what can we learn from the last decade in order to deliver impact where it is most needed? The State of Open Data brings together over 60 authors from around the world to address these questions and to take stock of the real progress made to date across sectors and around the world, uncovering the issues that will shape the future of open data in the years to come.

Law, Privacy and Surveillance in Canada in the Post-Snowden Era

Law, Privacy and Surveillance in Canada in the Post-Snowden Era Pdf/ePub eBook Author: Michael Geist
Editor: University of Ottawa Press
ISBN: 0776621823
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Law, Privacy and Surveillance in Canada in the Post-Snowden Era by Michael Geist Summary

Years of surveillance-related leaks from US whistleblower Edward Snowden have fuelled an international debate on privacy, spying, and Internet surveillance. Much of the focus has centered on the role of the US National Security Agency, yet there is an important Canadian side to the story. The Communications Security Establishment, the Canadian counterpart to the NSA, has played an active role in surveillance activities both at home and abroad, raising a host of challenging legal and policy questions. With contributions by leading experts in the field, Law, Privacy and Surveillance in Canada in the Post-Snowden Era is the right book at the right time: From the effectiveness of accountability and oversight programs to the legal issues raised by metadata collection to the privacy challenges surrounding new technologies, this book explores current issues torn from the headlines with a uniquely Canadian perspective.

Professional Communication at Work

Professional Communication at Work Pdf/ePub eBook Author: Joseph L. Chesebro
Editor: Routledge
ISBN: 131767930X
FileSize: 514kb
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Professional Communication at Work by Joseph L. Chesebro Summary

This text prepares future professionals for success in the workplace through identifying interpersonal communication skills and strategies and exploring when, how, and why to use them. Informed by academic research, professional literature, and author Joseph L. Chesebro’s own experiences, the text explores and demonstrates the skills that have facilitated Chesebro’s own students to find work and to succeed in their professional lives. Offering a very practical focus on such topics as handling conflict and giving dynamic presentations, Professional Communication at Work also covers essential interpersonal communication skills that are often not discussed, such as: Using networking when job hunting; Earning a good reputation as a new employee Using storytelling and questioning more often Developing coaching relationships with the best senior employees in our workplace, Practicing and developing new skills on our own, and Using workplace politics in a positive and constructive way to accomplish our goals. Utilizing the approach of a supportive communication coach, this text will help readers gain a variety of practical communication strategies they can apply to contribute to success in their own careers.

Managing Conflict through Communication

Managing Conflict through Communication Pdf/ePub eBook Author: Dudley D. Cahn
Editor: Pearson Higher Ed
ISBN: 0205914853
FileSize: 798kb
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Managing Conflict through Communication by Dudley D. Cahn Summary

Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication 5/e

Organizing Relationships

Organizing Relationships Pdf/ePub eBook Author: Patricia M. Sias
Editor: SAGE
ISBN: 145227889X
FileSize: 395kb
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Organizing Relationships by Patricia M. Sias Summary

"Organizing Relationships makes a contribution to the discipline in its treatment of this area from multiple perspectives, in its deliberate engagement/suggestions of future research directions, and its functional purpose of bringing together extant research on this important topic in a coherent and organized way. It adds cumulatively to our knowledge of organizational communication and relationships, it fits within the horizon of the established parameters of our field while opening new areas for engagement, and, moreover, it is a very interesting read. It will, no doubt, become a touchstone for the field of organizational communication." —Janie Hardin Fritz, Duquesne University "This book represents an important step to a relational approach to organizational behavior (communication) by pulling together many different areas/types of relationships. It will be a 'must' book to anyone who teaches relationships in organization or broadly relational/applied organizational communication." —Jaesub Lee, University of Houston The first book in the field to provide a comprehensive, interdisciplinary treatment of workplace relationships, Organizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships explores both negative and positive workplace relationships, including supervisor–subordinate relationships, peer relationships, workplace friendships, romantic workplace relationships, and customer–client relationships. Author Patricia M. Silas, a recognized scholar in the field, examines workplace relationships from multiple theoretical perspectives, including postpositivism, social construction theory, critical theory, and structuration theory. She helps readers understand the unique influences of the workplace on relationship processes and dynamics. Key Features Examines the role of workplace relationships as information-sharing, resource-distributing, decision-making, and support systems and highlights their importance to both organizational and individual well-being Includes cases in each chapter that demonstrate the usefulness of approaching real-world workplace problems and issues from multiple perspectives Helps readers broaden and enrich the ways they think about workplace relationships and their roles in organizational processes Provides an innovative agenda for future research Organizing Relationships is appropriate for upper-level undergraduate and graduate courses in Workplace Relationships, Relational Communication, Applied Interpersonal Communication, Organizational Communication, Communication Management, Operations/Human Resource Management, Organizational Psychology, and Organizational Sociology.