Conflict 101 by Susan H. Shearouse

Conflict 101
  • Title : Conflict 101
  • Author : Susan H. Shearouse
  • Publisher : Amacom Books
  • ISBN Code : 9780814417119
  • Pages : 264
  • Format : Pdf - ePub
  • Language : English
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Summary:

We all know conflict is unavoidable…especially in the workplace. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it’s a manager’s role to navigate relationships, and build compromises and collaborations. Conflict 101 gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: • Build trust • Harness negative emotions • Encourage apologies and forgiveness • Use a solution-seeking approach • Say what needs to be said Incorporating anecdotes taken from the author’s twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively.


Managing Conflict at Work by Clive Johnson,Jackie Keddy

Managing Conflict at Work
  • Title : Managing Conflict at Work
  • Author : Clive Johnson,Jackie Keddy
  • Publisher : Kogan Page Publishers
  • ISBN Code : 0749459530
  • Pages : 268
  • Format : Pdf - ePub
  • Language : English
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Summary:

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.


Why and How to Use Conflict Management in Organisations by N. Pahl,A. Richter,I. Rohrschneider

Why and How to Use Conflict Management in Organisations
  • Title : Why and How to Use Conflict Management in Organisations
  • Author : N. Pahl,A. Richter,I. Rohrschneider
  • Publisher : GRIN Verlag
  • ISBN Code : 3640303326
  • Pages : 68
  • Format : Pdf - ePub
  • Language : English
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Summary:

Scholarly Research Paper from the year 2008 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3, University of Applied Sciences Berlin, course: Soft Skills & Leadership Qualities, language: English, abstract: The American William Ellery Channing once said that "difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict." Life is full of conflicts. Wherever choices exist there is potential for disagreement. Such differences, when handled properly, can result in richer, more effective, creative solutions and interaction. But it is difficult to consistently turn differences into opportunities. Poorly managed disagreements could lead to a psychological distance between people based on negative feelings like competition and disregard. Conflict is inevitable in business relationships, as it is in social relationships. Without conflict, growth is limited. Unresolved conflict can be poisonous to the productivity of a company. Conflicts that are not handled or that are handled in an inappropriate way could become expensive for a company. Thus, managers spend a lot of time dealing with conflicts or its aftermath. This indicates how much resources are wasted by wrong conflict management; a huge amount of a company's workforce is kept away from daily business and productive work. The challenge is to identify conflict situations in their beginning stage and to manage them constructively to discover new opportunities and to transform conflict into a productive learning experience. Whereas chapter 1.2 describes some important conflict types and the reasons for their arising, chapter 2.1 describes the first signs of conflict arising to sensitise to the roots of conflicts. By focussing on the business environment, chapter 2.2 and 2.3 show ways to minimise unnecessary conflicts and to manage unavoidable conflicts. Chapter 2.4 states important soft skills managers must develop to resolve conflicts successfu


Resolve Conflicts in Your Life by Dale Carnegie

Resolve Conflicts in Your Life
  • Title : Resolve Conflicts in Your Life
  • Author : Dale Carnegie
  • Publisher : Manjul Publishing
  • ISBN Code : 9387383504
  • Pages : 178
  • Format : Pdf - ePub
  • Language : English
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Summary:

Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation and growth or rage, fear, shame, entrapment and resistance. We live in a discordant world. Things often do not go the way we would like them to. This is particularly true when it comes to our jobs. On the job, conflicts arise between us and our coworkers, our supervisors, our clients, our vendors and with others in our work environment. In our personal lives, we run into conflicting situations with people in our community, members of social and recreational organizations to which we belong, political adversaries and frequently, with members of our family. Even when we are not directly involved in the conflict, we may be adversely affected by the situation and may become involved in resolving it. This book examines the causes of conflict and provide guidelines on how to deal with them. Identifying the sources of conflict so we may determine ways to avoid them. Uncovering hidden conflicts and getting them out in the open. Developing guidelines for keeping conflictive situations productive. Moving beyond conflict without harboring resentment. Identifying personal hot buttons and how to deal with disagreements. Seeing others’ perspectives and presenting our opinions for greater acceptance. Failure to resolve conflict in our personal relations can result in long-term resentment and ultimately the loss of friends or social ostracism This book discusses the techniques of effective negotiation and learn how to prepare for a fruitful discussion about an area in which we disagree. We’ll also learn how to present the best arguments for our point of view and know when and how to reach satisfactory compromises, including the importance of reaching a “win-win” solution. So that each party feels that the solution found benefits him or her.


Conflicts by Edward de Bono

Conflicts
  • Title : Conflicts
  • Author : Edward de Bono
  • Publisher : Vermilion
  • ISBN Code : 9781785041891
  • Pages : 224
  • Format : Pdf - ePub
  • Language : English
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Summary:

Think, don't fight. In today's world we use an out of date thinking system to navigate our way through modern society, especially when it comes to conflicts and disagreements. Conflicts argues that instead of our age old system of debate we should adopt what de Bono calls a 'design idiom' and use lateral thinking to navigate a feud. If two parties think their argument is best, we should be introducing a third party role. De Bono explains how this concept of triangular thinking and map making is the way forward. By highlighting how the current system holds us back and offering practical alternatives De Bono paves the way for a fundamental shift in conflict resolution.


The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
  • Title : The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
  • Author : Mary Scannell
  • Publisher : McGraw Hill Professional
  • ISBN Code : 0071743669
  • Pages : 240
  • Format : Pdf - ePub
  • Language : English
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Summary:

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.


How to Resolve Conflicts Through Listening by Pramila Ahuja,G. C. Ahuja,Amita Ahuja

How to Resolve Conflicts Through Listening
  • Title : How to Resolve Conflicts Through Listening
  • Author : Pramila Ahuja,G. C. Ahuja,Amita Ahuja
  • Publisher : Sterling Publishers Pvt. Ltd
  • ISBN Code : 9788120720213
  • Pages : 184
  • Format : Pdf - ePub
  • Language : English
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Summary:


Resolving Conflict in Nonprofit Organizations by Marion Peters Angelica

Resolving Conflict in Nonprofit Organizations
  • Title : Resolving Conflict in Nonprofit Organizations
  • Author : Marion Peters Angelica
  • Publisher : Fieldstone Alliance
  • ISBN Code : 9780940069169
  • Pages : 176
  • Format : Pdf - ePub
  • Language : English
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Summary:

Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you?ll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.


Conflict Management in the Workplace by Shay McConnon,Margaret McConnon

Conflict Management in the Workplace
  • Title : Conflict Management in the Workplace
  • Author : Shay McConnon,Margaret McConnon
  • Publisher : How to Books Limited
  • ISBN Code : 9781845282479
  • Pages : 131
  • Format : Pdf - ePub
  • Language : English
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Summary:

Annotation REVIEWS: One of the best books I have read on conflict resolution in my 30+ years in the field. Office of Mediation, The World Bank ... contains great ideas, simply explained. Dr Pam Spurr, Psychologist and Life Coach, LBC Radio Offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. Sir John Harvey-Jones AUTHOR BIOG: Shay and Margaret McConnon are co-founders of People First, an international training and consultancy group that runs courses on 'Winning Relationships in the Workplace'. They work with leading companies in Europe and the USA. CONTENTS: About the authors Preface Introduction 1. How the view explains our differences 2. Differences in personality types 3. Fight the difference or celebrate it? 4. Are you building a bridge or a barrier? 5. Understand and manage your feelings 6. Develop your skills and increase your choices 7. Four steps to resolution 8. Preventing conflict Appendices Appendices Biblography Index Conflicty resolution workshop.


Negotiating the Nonnegotiable by Daniel Shapiro

Negotiating the Nonnegotiable
  • Title : Negotiating the Nonnegotiable
  • Author : Daniel Shapiro
  • Publisher :
  • ISBN Code : 0670015563
  • Pages : 319
  • Format : Pdf - ePub
  • Language : English
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Summary:

"Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts--whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the Tribes Effect, a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis. And he also shares his insights from negotiating with three of the world's toughest negotiators--his three young sons. This is a must read to improve your professional and personal relationships"--


Better Than a Stick in the Eye by Ziba Graham

Better Than a Stick in the Eye
  • Title : Better Than a Stick in the Eye
  • Author : Ziba Graham
  • Publisher : AuthorHouse
  • ISBN Code : 1438986890
  • Pages : 163
  • Format : Pdf - ePub
  • Language : English
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Summary:

Many of the people I counseled would ask what they could do if they got stuck, again. They wanted to know if there was something they could do on their own instead of coming back to counseling. They asked me to give them some background on how I was able to help them resolve their conflicts and provide them with a step-by-step guide to repair their relationships again. This book is the response to that request. The book is based on the ZG method which I used in counseling for over ten years. This isn't a book of helpful hints from some expert; rather it promotes change by asking future-oriented questions so the participants can find their own solutions. Following this method is as simple as following the script with over thirty sample questions to choose from. Directions are given on what to say and what not to say. Other parts of the book stress how to stay positive and utilize a person's strengths through the whole process. The theory behind the ZG method is discussed and the actual mechanics of the method are explained in great detail. The book talks about positive change and how to bring it about, using many examples. It explains in great detail, using a step-by-step format, how to use the ZG method at home and in the workplace to resolve conflicts. Another advantage of using this method is that it doesn't go to the past and revisit past hurts, so it isn't a painful experience. Whether you need to work on your own relationships or you would like to help someone else with relationship conflicts, this book is very helpful.


Resolving Conflicts at Work by Kenneth Cloke,Joan Goldsmith

Resolving Conflicts at Work
  • Title : Resolving Conflicts at Work
  • Author : Kenneth Cloke,Joan Goldsmith
  • Publisher : John Wiley & Sons
  • ISBN Code : 9781118010822
  • Pages : 400
  • Format : Pdf - ePub
  • Language : English
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Summary:

The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.


Resolving Conflict by Harold Scharlatt

Resolving Conflict
  • Title : Resolving Conflict
  • Author : Harold Scharlatt
  • Publisher : Center for Creative Leadership
  • ISBN Code : 1604916184
  • Pages : 65
  • Format : Pdf - ePub
  • Language : English
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Summary:

Conflict is inevitable, in everyday life and—especially in today’s increasingly non-hierarchical organizations—in the workplace. So what has always been a key leadership skill—conflict resolution—has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method—summarized in ten steps—for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.


The Peacemaker by Ken Sande

The Peacemaker
  • Title : The Peacemaker
  • Author : Ken Sande
  • Publisher : Baker Books
  • ISBN Code : 9780801064852
  • Pages : 318
  • Format : Pdf - ePub
  • Language : English
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Summary:

Providing practical tips, ideas, and suggestions drawn from many years of experience, the president of Peacemaker Industries presents a valuable conflict resolution tool, based on biblical wisdom and principles, that will bring about harmony and unity in every aspect of life. Original.


People Skills by Robert Bolton

People Skills
  • Title : People Skills
  • Author : Robert Bolton
  • Publisher :
  • ISBN Code : 9780731800315
  • Pages : 300
  • Format : Pdf - ePub
  • Language : English
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Summary:

People Skills is a communication-skills handbook that can help you eliminate all communication problems.


Collaborative Approaches to Resolving Conflict by Myra Warren Isenhart,Michael L. Spangle

Collaborative Approaches to Resolving Conflict
  • Title : Collaborative Approaches to Resolving Conflict
  • Author : Myra Warren Isenhart,Michael L. Spangle
  • Publisher : SAGE Publications
  • ISBN Code : 1452263531
  • Pages : 256
  • Format : Pdf - ePub
  • Language : English
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Summary:

If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.


Don't Mess with My Professionalism by Vanessa Barros

Don't Mess with My Professionalism
  • Title : Don't Mess with My Professionalism
  • Author : Vanessa Barros
  • Publisher : Penguin Random House Sea
  • ISBN Code : 9789814882842
  • Pages : 184
  • Format : Pdf - ePub
  • Language : English
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Summary:

ACE-ing business through intercultural conflict resolution Questioning others' professionalism is an immediate negative reaction that many international executives have when facing workplace behavior which is culturally different from theirs. 'Professionalism' becomes the alibi for ethnocentrism which in turn jeopardizes relationships at work and reduces chances of success in the ever-growing multicultural business world. Such phenomenon may help explain why 70% of Merger and Acquisitions that fail are due to cultural differences, whether these may be corporate or national. According to another research, 60 to 80% of all difficulties in organizations stem from conflicts between employees. These difficulties increase when cultures collide. This book goes beyond individual views of "professionalism" to discuss the complex intercultural conflict phenomenon at work and propose practical ways to resolve it effectively. The distillation of our research enabled us to unveil a framework for intercultural conflict resolution called ACE, which consists of three parts: i) Attending to the emotions; ii) Contextualizing the conflict; iii) Exploring conflict resolutions.


Discussing Conflict in Ethiopia by Wolbert Smidt,Kinfe Abraham

Discussing Conflict in Ethiopia
  • Title : Discussing Conflict in Ethiopia
  • Author : Wolbert Smidt,Kinfe Abraham
  • Publisher : LIT Verlag Münster
  • ISBN Code : 9783825897956
  • Pages : 290
  • Format : Pdf - ePub
  • Language : English
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Summary:

This volume contains the papers presented at the Conference 'Ethiopian and German Contributions to Conflict Management and Resolution' of November 2005, Addis Ababa. The aim of this conference was to bring researchers and those working in the practical field of conflict resolution together, before the background of renewed internal and international conflict. Research in conflict resolution mechanisms is one of the most hopeful fields in modern social sciences. Local conflicts can have devastating effects on the state and even involve the international level. In turn, international conflict can also destabilize society and create new local conflicts. However, local conflict resolution mechanisms could be of a great importance even within the international scene. This volumes examines the experiences in Ethiopia and the impact the acquired knowledge could have for future conflict resolution and management.


Resolving Conflicts by Wendy Grant

Resolving Conflicts
  • Title : Resolving Conflicts
  • Author : Wendy Grant
  • Publisher : Vega Books/Tsai Fong Books
  • ISBN Code : 9781843331759
  • Pages : 160
  • Format : Pdf - ePub
  • Language : English
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Summary:

This clear and entertainingly written book is a superb and original approach to the problem of dealing with daily discord, whether in the home or at work, or out on the road. Conflict not only makes relationships tense and miserable, but can also erupt into ongoing feuds - witness the disputes between purple-faced neighbours over boundaries, extensions and eyesores, which seem to stay as fresh as the day they were born. And it goes without saying that, on a broader scale, the smarting sores of unsettled difference can erupt into international disputes between countries. Thankfully, we not totally helpless against the rising swell of anger. By understanding how and why conflict occurs, all kinds of emotional clashes and conflicts can be avoided. The empowering message of this book is that you can take control of your life and avoid losing your cool. The book is packed with self-improving exercises, inspirational case studies and practical suggestions, all of which help resolve many of the problems that are the root cause of conflict - including a basic lack of self-esteem. All in all, the message is a welcome one. So take a deep breath, relax, and read on...


Resolving Conflicts at Work by Kenneth Cloke,Joan Goldsmith

Resolving Conflicts at Work
  • Title : Resolving Conflicts at Work
  • Author : Kenneth Cloke,Joan Goldsmith
  • Publisher : John Wiley & Sons
  • ISBN Code : 9781118046883
  • Pages : 384
  • Format : Pdf - ePub
  • Language : English
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Summary:

Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.


Social Work Approaches to Conflict Resolution by B. Chetkow-Yanoov

Social Work Approaches to Conflict Resolution
  • Title : Social Work Approaches to Conflict Resolution
  • Author : B. Chetkow-Yanoov
  • Publisher : Psychology Press
  • ISBN Code : 9780789060358
  • Pages : 174
  • Format : Pdf - ePub
  • Language : English
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Summary:

Social Work Approaches to Conflict Resolution helps readers understand the nature and causes of conflict and offers suggestions for coping with conflict effectively. It is based on two assumptions: that conflict is a basic part of the life of normal human beings, groups, organizations, communities, and nations, and that resolving conflict is part of the ongoing interventions of all social workers. A practical text for theory-practicum courses for MSW and doctoral students, it is filled with information also useful to therapists, group workers, community workers, administrators, scholars in the social sciences, practitioners in other helping professions, and trainers in the emerging field of conflict resolution itself. Deliberately linking conflict resolution and systems analysis, Social Work Approaches to Conflict Resolution tackles a number of related themes to help you see the connections between topics not normally presented together in social work literature. You'll see how unmet needs may cause conflict to evolve and escalate and learn about the connections between strongly held feelings and the destructive relations that have developed between diverse ethnic peoples in many parts of our planet. Author Benyamin Chetkow-Yanoov draws on his own background of being a minority as well as his experience in Arab-Jewish reconciliation in Israel as he offers readers thorough explanations of: a systems model for analyzing conflict problem-solving versus resolving conflict how value clashes and victimization are some of the basic causes of conflict escalation 9 professional roles required for resolving conflicts the effectiveness of volunteers in conflict resolution teaching conflict resolution skills to various audiences trends in the evolution of voluntary conflict resolution efforts You can apply much of what you learn in Social Work Approaches to Conflict Resolution not only to your professional life but also to your personal relationships and experiences. Also, since victimized people and groups are major contributors to the perpetuation and escalation of conflict, the book suggests 10 steps for helping victims free themselves from repeated conflict-generating behaviors.


Resolving Conflicts between Human Rights by Stijn Smet

Resolving Conflicts between Human Rights
  • Title : Resolving Conflicts between Human Rights
  • Author : Stijn Smet
  • Publisher : Taylor & Francis
  • ISBN Code : 131721868X
  • Pages : 236
  • Format : Pdf - ePub
  • Language : English
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Summary:

Under the influence of the global spread of human rights, legal disputes are increasingly framed in human rights terms. Parties to a legal dispute can often invoke human rights norms in support of their competing claims. Yet, when confronted with cases in which human rights conflict, judges face a dilemma. They have to make difficult choices between superior norms that deserve equal respect. In this high-level book, the author sets out how judges the world over could resolve conflicts between human rights. He presents an innovative legal theoretical account of such conflicts, questioning the relevance of the influential proportionality test to their resolution. Instead, the author develops a novel resolution framework, specifically designed to tackle human rights conflicts. The book combines concerted normative theory with profound practical analysis, firmly rooting its theoretical arguments in human rights practice. Although the analysis draws primarily on the case law of the European Court of Human Rights, the book’s core arguments are applicable to judicial practice in general. As such, the book should be of great interest to academics, postgraduate students and legal practitioners in Europe and beyond. The book is particularly suited for use in advanced courses on legal theory, human rights law and jurisprudence.


Negotiating the Impossible by Deepak Malhotra

Negotiating the Impossible
  • Title : Negotiating the Impossible
  • Author : Deepak Malhotra
  • Publisher : Berrett-Koehler Publishers
  • ISBN Code : 1626566984
  • Pages : 224
  • Format : Pdf - ePub
  • Language : English
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Summary:

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. But he also shows how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even negotiating with children. As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.


Getting to Yes by Roger Fisher,William Ury,Bruce Patton

Getting to Yes
  • Title : Getting to Yes
  • Author : Roger Fisher,William Ury,Bruce Patton
  • Publisher : Houghton Mifflin Harcourt
  • ISBN Code : 9780395631249
  • Pages : 200
  • Format : Pdf - ePub
  • Language : English
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Summary:

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement


Resolving Conflicts by Karen Judson

Resolving Conflicts
  • Title : Resolving Conflicts
  • Author : Karen Judson
  • Publisher : Enslow Publishers, Inc.
  • ISBN Code : 9780766023598
  • Pages : 112
  • Format : Pdf - ePub
  • Language : English
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Summary:

Examines various types of conflicts and different ways of solving them, and discusses conflict history and famous advocates of peaceful change.


The Conflict Resolution Toolbox by Gary T. Furlong

The Conflict Resolution Toolbox
  • Title : The Conflict Resolution Toolbox
  • Author : Gary T. Furlong
  • Publisher : John Wiley & Sons
  • ISBN Code : 0470678496
  • Pages : 272
  • Format : Pdf - ePub
  • Language : English
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Summary:

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.


Negotiation Boot Camp by Ed Brodow

Negotiation Boot Camp
  • Title : Negotiation Boot Camp
  • Author : Ed Brodow
  • Publisher : Broadway Business
  • ISBN Code : 9780385518499
  • Pages : 198
  • Format : Pdf - ePub
  • Language : English
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Summary:

An introduction to the art of negotiation uses practical techniques, helpful suggestions, and interactive exercises that mirror real-life encounters to help develop negotiation skills and increase confidence in their abilities.


Conflict Resolution by Daniel Dana

Conflict Resolution
  • Title : Conflict Resolution
  • Author : Daniel Dana
  • Publisher : McGraw Hill Professional
  • ISBN Code : 9780071399678
  • Pages : 169
  • Format : Pdf - ePub
  • Language : English
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Summary:

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.


The Three Poisons by Ross McLauran Madden

The Three Poisons
  • Title : The Three Poisons
  • Author : Ross McLauran Madden
  • Publisher : AuthorHouse
  • ISBN Code : 1438988125
  • Pages : 280
  • Format : Pdf - ePub
  • Language : English
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Summary:

"THE THREE POISONS" is a guide to using Buddhist principles to resolve the conflicts (both internal and inter-personal) in your life. It outlines how conflict is viewed from the perspective of Buddhist psychology, how the Buddha himself resolved the conflicts in his life, and provides the reader with tools and techniques to convert the poisons of anger, greed and delusion as they show up in various conflict situations into loving-kindness, compassion, and tranquillity.


The 7 Principles of Conflict Resolution by Louisa Weinstein

The 7 Principles of Conflict Resolution
  • Title : The 7 Principles of Conflict Resolution
  • Author : Louisa Weinstein
  • Publisher : Pearson UK
  • ISBN Code : 1292220945
  • Pages : 232
  • Format : Pdf - ePub
  • Language : English
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Summary:

7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you’re new to the subject or an experienced practitioner. This books sets the out 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched. The 7 principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation: 1. Acknowledge the Conflict 2. Take Control: building resolution focussed conversations 3. Construct a Resolution with the Conflict Resolution Framework 4. Enable others’ Success 5. Build the Resolution Culture 6. Walk the Walk 7. Engage the safety net: When informal resolution doesn’t work 7 Principles of Conflict Resolution will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations.


The "How to" of communication by Management Training Australia

The
  • Title : The "How to" of communication
  • Author : Management Training Australia
  • Publisher : Management Training Australia
  • ISBN Code :
  • Pages : 35
  • Format : Pdf - ePub
  • Language : English
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Summary:

This book covers the essentials of communication at work Chapter one – The communication process Chapter two - Senders (or “speakers”) Chapter three - Receivers (or “listeners”) Chapter four – The messages we send Chapter five – The “mediums” we use Chapter six – Coding and decoding Chapter seven – Conflict resolution


How to Release Fear-Based Thinking and Feeling by Joshua David Stone

How to Release Fear-Based Thinking and Feeling
  • Title : How to Release Fear-Based Thinking and Feeling
  • Author : Joshua David Stone
  • Publisher : iUniverse
  • ISBN Code : 059517227X
  • Pages : 564
  • Format : Pdf - ePub
  • Language : English
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Summary:

One of the most profound and in-depth books ever written on how to release fear-based thinking and feeling and change it to love-based thinking and feeling. A revolutionary cutting-edge master thesis on the subject of Spiritual Psychology and how to realize it. The reader will never be the same after reading this book. Each chapter will transform and shift your consciousness like an attitudinal and emotional "chiropractic adjustment." By the time you are finished with this book you will see life with totally new eyes! Absolutely electrifying reading! One of the most profound books ever written in the field of Spiritual Psychology and Psychology! Totally cutting-edge!


Students Resolving Conflict by Richard Cohen

Students Resolving Conflict
  • Title : Students Resolving Conflict
  • Author : Richard Cohen
  • Publisher : Good Year Books
  • ISBN Code : 1596470526
  • Pages : 263
  • Format : Pdf - ePub
  • Language : English
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Summary:

Written by the cofounder of School Mediation Associates, this definitive book explains step by step how to use an effective and research-based method for teaching conflict resolution: peer mediation. The comprehensive guide covers designing, implementing, and operating a successful program and includes sample mediation session transcripts, 12 conflict resolution lessons to facilitate teaching students, and reproducible forms for teacher/student orientation. Index. Appendixes. Bibliography. Good Year Books. 263 pages.


The Management of People in Mergers and Acquisitions by Teresa A. Daniel,Theresa Daniel,Gary S. Metcalf

The Management of People in Mergers and Acquisitions
  • Title : The Management of People in Mergers and Acquisitions
  • Author : Teresa A. Daniel,Theresa Daniel,Gary S. Metcalf
  • Publisher : Greenwood Publishing Group
  • ISBN Code : 9781567203691
  • Pages : 260
  • Format : Pdf - ePub
  • Language : English
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Summary:

Offers much-needed advice on how to manage the people that make M&A deals successful.


The Handbook of Conflict Resolution by Morton Deutsch,Peter T. Coleman,Eric C. Marcus

The Handbook of Conflict Resolution
  • Title : The Handbook of Conflict Resolution
  • Author : Morton Deutsch,Peter T. Coleman,Eric C. Marcus
  • Publisher : John Wiley & Sons
  • ISBN Code : 9781118046906
  • Pages : 960
  • Format : Pdf - ePub
  • Language : English
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Summary:


Resolving Conflict in Marriage by Darrell Hines

Resolving Conflict in Marriage
  • Title : Resolving Conflict in Marriage
  • Author : Darrell Hines
  • Publisher :
  • ISBN Code : 9780883687291
  • Pages : 220
  • Format : Pdf - ePub
  • Language : English
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Summary:

Find a place of agreement and move on! With Darrell Hines' insightful guide to romance and marriage, women will discover how they can walk together in a stronger commitment with their spouses. "Resolving Conflict in Marriage" shows them how to build relationships reflect godly principles and overcome difficulties.


Conflict Resolution in the Workplace by Doug Wesley

Conflict Resolution in the Workplace
  • Title : Conflict Resolution in the Workplace
  • Author : Doug Wesley
  • Publisher :
  • ISBN Code : 9781530940745
  • Pages : 48
  • Format : Pdf - ePub
  • Language : English
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Summary:

Ideally, the workplace should be an environment free from worry and stress, where employees can feel safe, comfortable, welcome, able to get creative juices flowing, stay motivated, and be efficient and productive. However, most of us don't actually think of our offices this way. If we did, we would never dread going to work, and we wouldn't try to negotiate working from home occasionally. Often, the thing that prevents us from feeling more positive about our workplace is the stress and conflict we experience with co-workers. It's sometimes harder to get along with office folk than say, school mates or people from the gym or church, since we don't have the luxury of choosing who we work with. We are stuck with whoever happens to work there too, unlike other social settings where we choose those close to us based on our similarities and common interests. The good news is, through better understanding and a little strategy; workplace conflict can be resolved and altogether eliminated. Throughout this book, I'm going to show you how to mediate conflicts and easily arrive at amicable solutions acceptable to all parties. More importantly, you will learn how to conflict-proof your workplace to prevent conflicts before they have a chance to get out of hand. If you are ready to take the first step to creating a stress-free and productive workplace, then let's get started!


Overcoming Conflict by Bob Phillips

Overcoming Conflict
  • Title : Overcoming Conflict
  • Author : Bob Phillips
  • Publisher : Harvest House Publishers
  • ISBN Code : 0736968105
  • Pages : 240
  • Format : Pdf - ePub
  • Language : English
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Summary:

Discover the Right Way to Handle Conflict Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate—or you can choose to grow in empathy, honesty, and acceptance. It's up to you. Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn... ten common myths about conflict how to properly discuss differences and issues the importance of observing body language what to do when someone confronts you the power and meaning of forgiveness By applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.


Managing Conflict and Negotiation by B. D. Singh

Managing Conflict and Negotiation
  • Title : Managing Conflict and Negotiation
  • Author : B. D. Singh
  • Publisher : Excel Books India
  • ISBN Code : 9788174466426
  • Pages : 297
  • Format : Pdf - ePub
  • Language : English
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Summary:

Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.


Trouble at the Watering Hole (Hindi Translation) by Gregg F. Relyea,Joshua N. Weiss

Trouble at the Watering Hole (Hindi Translation)
  • Title : Trouble at the Watering Hole (Hindi Translation)
  • Author : Gregg F. Relyea,Joshua N. Weiss
  • Publisher :
  • ISBN Code : 9780999834404
  • Pages : 46
  • Format : Pdf - ePub
  • Language : English
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Summary:

The forest animals have a problem-the watering hole isn't big enough. Emo, a bear cub, and his friend, a bird named "Chickie," know there must be a way to stop the fighting. Together with the forest animals, Emo and Chickie explore ways to work things out in a positive, constructive way. Skills that everyone can learn.